The Delivery Mirror
What was promised, what was signed, and what will actually be delivered should align long before a project turns into an escalation.
At a glance
- Category: Delivery
- Status: Live
- Type: Operating Pattern
- Stack: Claude API · Multi-agent orchestration · React · Vercel
Who should care
Relevant for consulting leaders, delivery executives, and boutique partners trying to reduce avoidable client escalations before they become margin problems.
The Problem
Professional services teams repeatedly discover the sales-to-delivery gap after work has already started, when verbal commitments and signed obligations no longer match.
Architecture Brief
This system reads sales conversations and signed SOWs, extracts promises and assumptions, and reconciles them before sprint one. It acts as a delivery-risk early warning layer.
ROI Signal
Compresses pre-delivery ambiguity into a tractable remediation workflow before cost and trust compound against the team.
Architecture
A transcript analyst agent extracts commitments, a reconciliation agent compares against formal scope, and a severity model flags where delivery failure is likely to emerge first.